Returns & Exchanges
At Lucky Harvey, we stand by the craftsmanship of our timepieces and offer a 30-day return window for items in their original, unworn condition with all protective films intact. If you are not completely satisfied with your purchase, our streamlined process ensures a smooth exchange or refund experience.
Initiate Your Request
Contact our concierge team at [email protected] with your order number and reason for return to receive your Return Merchandise Authorization (RMA).
Prepare the Package
Carefully place the watch in its original luxury presentation box, ensuring all warranty cards, manuals, and tools are included to qualify for a full refund.
Secure Shipping
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping your tracking receipt for reference.
Inspection and Refund
Once our master watchmakers verify the timepiece's condition, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing